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Console Support Articles

Agent lists anti-virus that is not installed

How do I report on Tickets or Ticket Actions?

How can I sort and filter the results in Emsada?

What do the different Emsada roles give you access to?

How do you reconnect a previously failed machine to Emsada?

When an agent is deployed can it go into the correct group automatically?

Agent Commands

System Requirements

How do I automatically deploy the Emsada Agent?

VNC disconnects when logging off Windows 7

VNC is not available for Windows Core Servers, why?

A staff member has been given permission to a calendar, why can’t they see it?

When Emsada loads my previous opened tickets why is the tooltip “Ticket”?

Can I Change a Ticket Logged Date?

How does the SLA Progress Bar work?

Tickets