Click a feature below to get a trial and find out more!
Easily create tickets assigned to customers or departments. Record time spent and run reports.
Receive alerts for the machines that are critical to your customers or departments. Automatically trigger scripts based on certain events.
Determine how much time has been spent on tickets per customer or department. Allocate customers' inclusive minutes and, where needed, assign site visit charges.
Easily deploy agents and perform many tasks all from within one console.
Report on agents to establish which machines have high resource usage. It may be time for your customer to upgrade!
Get an overview of ticket statuses, agent health, average resolution, response times and much, much more.
A Console installer will be provided and is installed just like any other application. This is deployed to your technical staff's machines.
Fill in simple information such as company name and time zone. Create customers or departments.
Install an agent on one machine in the network, set the agent to Deploy Mode and machines will automatically receive the agent and connect to the console.
Seamlessly add ticket reminders
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