Can you import contacts into Emsada?

The Emsada Console allows you to import contacts into a Customer record from a csv file. The CSV file is required to have the following headings in the following order: Company, GivenName, Surname, TelephoneNumber, MobilePhone, Mail, Description Once you have prepared your CSV file please do the following: Open the Emsada Console and open Customers

How do I synchronise Emsada contacts with Active Directory?

Emsada allows you to synchronise Active Directory with Emsada contacts. For example you may want to synchronise your customers Active Directory with Emsada contacts. This is useful for example when logging a ticket and you want to assign a contact to the ticket. The first step is to make sure the customers Active Directory server

How do you enable LDAPS on Domain Contoller?

Emsada can synchronise Active Directory accounts with contacts in the Emsada console. This can be used to sync with your customers or departments Active Directory servers. The LDAPS protocol is secure but has some requirements. The first is that a valid certificate is imported into the Active Directory Domain Services certificate store. To import your

How do I configure Group Policy to allow agent deployment?

If the machines you wish to deploy to have the Windows Firewall enabled you need to allow WMI by doing the following: Create a new or edit an existing Group Policy Navigate to Computer Configuration –> Policies –> Windows Settings –> Security Settings –> Windows Firewall with Advanced Security / Windows Defender with Advanced Security

How can I sort and filter the results in Emsada?

Sorting Sorting grids is the same as many applications. Simply click the heading of the column you want to sort by. Once sorted there will be a small arrow indicating the sort order. Once sorted to clear the sorting right-click the column that is sorted and click Clear Sorting. Default Sorting Most grids will populate

How do I automatically deploy the Emsada Agent?

https://www.youtube.com/watch?v=Qjk2LMP9z6UOnce an agent is installed on a PC or server it is possible for that agent to deploy itself to other computers on the same network if Active Directory is installed.Allow WMI through the Windows Firewall To deploy agents the machines need to allow WMI in from the machine that is deploying the installer. Please

Getting Started

Welcome to the Emsada Console. Here are a few tips to get you started: https://www.youtube.com/watch?v=IivyX5hPu2E Navigation The main menu on the left will open up a new tab in the center of the console. You can switch between the tabs and notice there is asmall down arrow on the right-hand side of the tab area.